A history of outstanding customer service
Romanoff Heating & Cooling is certainly not new to the HVAC industry. In fact, Romanoff Heating & Cooling, which is based in Columbus, Ohio, started installing HVAC units in single-family and multi-family platforms in 2002. The company is an offshoot of Romanoff Electric Residential, which can trace its roots to G. E. Miller Electric, the original family business that started in 1981. Today, Romanoff Heating & Cooling attributes much of its success in the HVAC industry to a customer-focused business approach that was established during those early years.
In 2005, the Romanoff Heating & Cooling expanded to Louisville, Kentucky, followed by the creation of Romanoff Heating & Cooling of Charlotte two years later. Several military-based projects facilitated expansion across the country to Texas, Jacksonville, NC and eventually then, in 2013, the company introduced its technical expertise and outstanding customer service to Raleigh, North Carolina. Here, like elsewhere, Romanoff Heating & Cooling is committed to providing a team of highly trained and experienced technicians who can apply their expertise to these markets.
Technically sound. Customer focused.
When it comes to HVAC service and repair, a lot of companies focus on sales. They’d like to replace your unit rather than fix it. And while replacement is necessary in some instances, you can be sure that it is never our primary objective. On the contrary, we employ expert technicians, many of whom are NATE-certified (North American Technician Excellence), which is the industry standard. These individuals are thoroughly trained to identify problems and provide the level of service you would expect from a premier heating and air conditioning company.
At Romanoff Heating & Cooling, we always have your best interest in mind. That’s why we perform drug testing and background checks on all of our employees. Our primary focus is on you – the customer – and hiring the best, most qualified people is integral to that commitment. When you call on Romanoff Heating & Cooling for heating and air conditioning repairs, maintenance or replacement, you can count on convenient appointment times, upfront quotes and service that we stand behind – every time.